SOCIAL MEDIA MANAGEMENT PLUS - FREQUENTLY ASKED QUESTIONS
Q. Why is Social Media Management Plus so affordable?
A. Social Media Management Plus works with some of the best in the social media marketing industry. We have built many business to business partnerships which allow us to reduce our overhead so we pass on the savings to you.
Q. Who is going to be managing my social media presence?
A. Social Media Management Plus will provide you with a Social Media Management Plus Account Manager. Your assigned account manager will go over all of the information needed to manage your social media accounts. Your account manager will learn all about your business in order to post appropriately.
Q. How do you know what to post for my business?
A. Your assigned Social Media Management Plus Account Manager will go over all of the information needed to manage your social media accounts. After we research your industry, competitors and target audience we will start posting original content.
Q. Will I interfere if I decide to post on my own social media accounts?
A. Not at all. As a matter of fact, your assistance will be greatly appreciated. We can study your industry, competitors and your target audience but one thing we cannot do is duplicate your passion for what you like most.
Q. Do I have to sign a contract?
A. No. Social Media Management Plus is designed to work on a month-to-month basis. When you select your plan, you have the option of choosing the number of months you would like us to manage your accounts for you.
Q. When will you start posting to my social media accounts?
A. Within 48 hours of receiving your submission your Social Media Management Plus Account Manager will contact you to verify your information and prepare a customized social media marketing strategy.
Q. How do I get in contact with my account manager?
A. Once your Social Media Management Plus Account Manager contacts you to verify your information you will be given your account manager's email address and contact number. Remember we are always online so contacting us via email is the fastest.
Q. How do I change the plan I purchased?
A. Changing your plan is easy. If you are making a downgrade from a higher plan to a lower plan we will modify the parameters of your plan and adjust the fee. We will then prorate the amount, select the correct plan, charge you the adjusted rate plan and issue a prompt refund. If you changing from a lower plan to a higher plan we will modify the parameters of your plan and adjust the fee. We will then invoice you for the plan adjustment. We will continue to post according to the current plan on file until the upgrade payment is received.
Q. How many times and what days will you post to my social media accounts?
A. All posts are made Monday thru Friday. The times of your posts will be based on the information you provide your account manager. The frequency will be based on your purchased plan which is between 1 to 3 times daily.
Q. How do I get started?
A. All you have to do is click the "Get Started Now!" button and you will be on your way.
Q. Do I have the option of managing my own social media?
A. YES YOU CAN! Because we have partnered with HootSuite we are able to provide you with access to manage your own social media. You will be able to create your own account, connect your social media platforms, and post at your own times. Try it Free by clicking the banner below.
Still don't want to manage your own social media. Click the "Get Started Now!" button and we will start working on your social media management right away!
